Faq's

What is the return policy??

The WithHearAndHand store respects the 30-day return policy. All returns must be made within thirty (30) days after receiving your item. We cannot accept returns after 30 days.

 

How long does delivery take?

Orders are normally dispatched within 48 hours. We normally deliver the product  5-8 Business Days (Mon-Fri)

 

How can I track my order?

Once your product has been transmitted, you will receive a tracking number and you can track it until it is delivered to you.

 

How long does it take to process a refund?

Our refund process will be processed with in 3 business days after receiving your return order

 

What is the policy for late/non-delivery of items ordered online?

If you don't receive your order according to shipping policy days than you can contact us by a mail at support@withheartandhand.net 

What methods of payment do you accept?

We accept following credit and debit cards,
including American Express, Apple Pay, Dinners Club, Discover, JCB, Master Card & Visa.

 

Can I cancel my order?

Yes, you can cancel your order until your order hasn't sent yet.

 

When will my debit or credit card be charged?

After completing purchase successfully.

 

Can I return my order?

Yes, your order can be returned 30 days after receipt, as long as they are unused and in their original packaging. To initiate a return, please contact us at support@withheartandhand.net . Once we receive your return, we will email you with a refund confirmation.

 

If you have any Question feel free to contact us at support@withheartandhand.net .

Email: support@withheartandhand.net

Address: 400 Blackstone Court, Bellingham Washington 98226, USA